Accessibility Policy | SereneAir

accessibility Accessibility Policy

 

Disclaimer

This statement applies to the content published on the domain www.sereneair.com. It does not apply to subdomains or any other content hosted by SereneAir Private Limited.

Ease of access

We want everyone who visits sereneair.com to enjoy ease of access. For instance, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen;
  • navigate most of the website using just a keyboard;
  • navigate most of the website using speech recognition software; and
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and Voice-over).

For the physically challenged persons, AbilityNet has advice on making the device easier to use.


Compliance

SereneAir Private Limited is committed to making its website accessible in accordance with the Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1, being the standard for the accessibility policy of this website.

Content not easily accessible

Some content might still not be easily accessible for the following reasons:

  • Some of our forms are in a PDF or Microsoft Word format which are difficult to navigate using just a keyboard.
  • Some page features may not accurately meet the standards relating to contrast, as per WCAG 2.0 level AA.
  • Links are currently only identifiable by visual clues.
  • Some images may not have a text alternative, so people using a screen reader cannot access the image information.

Request content in an accessible format

If you are having trouble accessing any content on this website and may need it in an accessible format, please contact us and tell us:

  • the web address (URL) of the content;
  • your name and email address; and
  • the format you need.

We’ll consider your request and get back to you within 10 working days.



Feedback

Your views are important to us and we are always striving to improve the accessibility of this website.

If you enjoyed using www.sereneair.com, or if you are having difficulty viewing or navigating the content on this website, or if you find any problems that are not listed on this page, you are welcome to please contact us in either case.

 

 

SereneAir


About
Contact
Careers
Updates
Route Map
CEO's message

Policies


ADM
Travel
Carriage
Baggage
Credit Card
Refund & Exchange

Login


PMS
IATA
Gmail
Agents
Webmail

Connect


     

Media watch
Feedback
Passenger Rights
Privacy Policy
Cookie Policy
Accessibility
Brand of the Year 2020
Consumers Icon Award 2021
Consumers Icon Award 2022
2024 Serene Air (Pvt.) Limited
All Rights Reserved.
UAN: 111 737 363
WhatsApp: +92 3111 737 363